Your front office, answering every call.
Austin, TX · Mon-Fri 8am-5:30pm · Sat 9am-noon · EMR: Athenahealth
Sample patient data shown below — upload your patient list CSV to see your real numbers. HIPAA: we never share this data.
Missed calls — needs callback
Draft callback scripts →Looking for a new PCP, has BCBS, wants to know if Dr. Chen is taking patients.
Returning call about lab follow-up for annual physical.
Aetna PPO · last visit 2026-03-20
AR aging
Draft reminders →No-shows today
Draft rebook messages →The team
Patient intake, FAQ answering, appointment requests
Books, confirms, reschedules, and reminds — with patient history context
Validates coverage, explains benefits + out-of-pocket costs in plain English
Chases unpaid balances, sets up payment plans, explains statements
Post-visit check-ins, adherence nudges, review requests (zero clinical advice)
Scans every outbound message for HIPAA + state-law issues before it sends
Plain-English explainers of conditions, procedures, pre/post-op instructions